#product

Security awareness tips, industry news, and product updates.

MSP team planning seat allocations across client companies
For MSPs & PartnersProduct Updates

Reseller Seat Pool Management: Allocate Seats at Scale

empowsec gives MSPs a central seat pool with per-company and bulk allocation, hard, soft, and unlimited limits, usage syncing, and a dedicated audit trail - so seat management keeps pace with changing client headcounts.

Daniel Okafor·8/25/2026·7 min read
Server racks representing cloud storage capacity
For MSPs & PartnersProduct Updates

Storage Usage and Overage Billing Explained in empowsec

empowsec tracks storage per company or reseller against an included allotment, snapshots usage every billing period, and bills overage transparently on peak usage - with a 12-month history and per-type breakdown right in the dashboard.

James Thornton·8/21/2026·6 min read
Browser address bar showing a custom company domain
For MSPs & PartnersProduct Updates

Custom Domains: Run empowsec Training on Your Own Domain

empowsec lets companies serve the training portal from their own domain via a simple CNAME, with guided DNS verification, live status badges, and a secure cross-domain login handoff - so employees always see an address they recognize and trust.

Natalie Hoffmann·8/19/2026·6 min read
A training manager customizing an e-learning course on a laptop
Security Awareness TipsProduct Updates

How to Fork and Customize Training Courses in empowsec

empowsec lets companies and resellers fork any global course into an editable copy - quizzes, interactive pages, and settings included - then sync with upstream updates or delete the fork to revert, while learners always see the most specific version.

Elena Vasquez·8/18/2026·6 min read
An MSP account manager reviewing consolidated client analytics on a screen
For MSPs & PartnersProduct Updates

Consolidated Training and Phishing Reports for MSPs

empowsec reseller analytics roll every client company into one view: training completion, phishing click, open, report, and reply rates, per-company risk, and CSV or PDF exports - the numbers an MSP needs for a QBR without logging into thirty tenants.

Thomas Eriksson·8/17/2026·5 min read
A manager configuring access permissions for team members on a laptop
Compliance & RegulationsProduct Updates

Custom Roles and Granular Permissions in empowsec Explained

empowsec lets company admins build custom roles with granular permissions, renders a dashboard with only the tabs each user may see, and gives reseller teams an equivalent permission system - so nobody needs full admin access just to do one job.

David Kowalski·8/15/2026·7 min read
HR and IT team reviewing an automated training enrollment plan
Compliance & RegulationsProduct Updates

Automated Recurring Training Enrollment for Compliance

Compliance frameworks expect regular, evidenced security training - but manual re-enrollment does not scale. empowsec automation rules enroll new hires automatically and re-run courses every 3, 6, 12 or 24 months, hands-off.

Rachel Andersen·8/14/2026·5 min read
Mail server infrastructure powering authenticated phishing simulation delivery
Phishing & Social EngineeringProduct Updates

Dedicated Sending and Tracking Domains for Phishing Tests

Realistic phishing simulations only work if the emails actually arrive. empowsec provisions a dedicated, fully authenticated sending domain for every company in one click - SPF, DKIM and DMARC included - and tells you exactly which IPs to allow-list.

Sarah Mitchell·8/12/2026·5 min read
Employee seeing an instant training lesson after clicking a simulated phishing email
Phishing & Social EngineeringProduct Updates

Teachable Moments: Just-in-Time Phishing Training on Click

When an employee clicks a simulated phishing link, empowsec turns the mistake into an instant micro-lesson: a Teachable Moment page that explains the exact red flags they just missed, at the moment they are most receptive to learning.

Marcus Chen·8/7/2026·6 min read
Reviewing audit logs and compliance records
Compliance & RegulationsProduct Updates

empowsec Audit Logs, Impersonation, and GDPR Deletion

empowsec maintains comprehensive audit logs, records every impersonation session, and provides a compliant account deletion workflow - giving organizations the accountability, traceability, and GDPR evidence they need.

Natalie Hoffmann·8/4/2026·8 min read
Managing plans, seats, and billing
For MSPs & PartnersProduct Updates

empowsec Plans, Seats, and True-Up Billing Explained

empowsec bundles features into plans, charges seat-based billing through Stripe, and reconciles seat overages with a transparent true-up process - so your organization can grow without hard blocks or billing surprises.

Rachel Andersen·8/2/2026·8 min read
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