Rachel Andersen

Articles by Rachel Andersen

HR and IT team reviewing an automated training enrollment plan
Compliance & RegulationsProduct Updates

Automated Recurring Training Enrollment for Compliance

Compliance frameworks expect regular, evidenced security training - but manual re-enrollment does not scale. empowsec automation rules enroll new hires automatically and re-run courses every 3, 6, 12 or 24 months, hands-off.

Rachel Andersen·8/14/2026·5 min read
Managing plans, seats, and billing
For MSPs & PartnersProduct Updates

empowsec Plans, Seats, and True-Up Billing Explained

empowsec bundles features into plans, charges seat-based billing through Stripe, and reconciles seat overages with a transparent true-up process - so your organization can grow without hard blocks or billing surprises.

Rachel Andersen·8/2/2026·8 min read
Managing a custom training video library
For MSPs & PartnersProduct Updates

Premium Video Library for Resellers: Train at Scale

empowsec's premium reseller video library lets MSPs upload, manage, and deliver their own branded training videos - with interactive quiz-style questions, multi-language support, a publish/retire workflow, and CDN delivery to client companies.

Rachel Andersen·7/25/2026·6 min read
White-labeling the platform on a custom domain
For MSPs & PartnersProduct Updates

Your Brand, Your Domain: empowsec Reseller White-Label

empowsec's reseller white-label capability lets MSPs and resellers fully rebrand the platform - logo, favicon, colors, and theme - and serve it from their own custom domain so the platform becomes their own product in the eyes of every client.

Rachel Andersen·7/23/2026·5 min read
An MSP managing multiple client companies
For MSPs & PartnersProduct Updates

One Console, Many Clients: The empowsec MSP Portal

empowsec gives resellers and MSPs a single management console to provision companies, allocate seats, control feature access, and report across every client - making it practical to deliver professional security awareness training at scale.

Rachel Andersen·7/21/2026·5 min read
Employee looking at a concerning email on their phone in a calm office setting
Phishing & Social EngineeringSecurity Awareness Tips

Sextortion Emails: It Is Almost Always an Empty Bluff

A threatening email claims to have webcam footage and demands Bitcoin — and it even quotes one of your old passwords. Here is why these extortion scams are almost always empty bluffs, and how to help employees respond calmly.

Rachel Andersen·6/21/2026·7 min read
Security team reviewing a suspicious compliance email on a laptop
Phishing & Social EngineeringSecurity Awareness TipsThreat Intelligence

Microsoft AiTM Phishing Alert: Lessons for US Teams

Microsoft is warning US organizations about a sophisticated code-of-conduct phishing campaign using PDFs, CAPTCHA gates, and AiTM token theft. Here is what security teams should watch for next.

Rachel Andersen·5/6/2026·7 min read
A colorful party invitation envelope being opened, symbolizing a potential phishing scam
Phishing & Social EngineeringSecurity Awareness Tips

Fake Party Invitations Are the Newest Phishing Trap

Cybercriminals are spoofing Paperless Post, Evite, and Punchbowl to send fake party invitations that exploit your fear of missing out. Here's how the scam works and how to protect yourself.

Rachel Andersen·4/29/2026·7 min read
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