Rachel Andersen

Articles by Rachel Andersen

New York financial district offices representing NYDFS-regulated entities subject to Part 500 training requirements
Phishing & Social EngineeringCompliance & Regulations

NYDFS Vishing Advisory: Part 500 Training Expectations

NYDFS has told regulated financial entities, in writing, to train staff against help-desk vishing attacks. Combined with the fully effective Part 500 amendment and a record enforcement run, targeted social-engineering training is now a supervisory expectation in New York.

Rachel Andersen·8/24/2026·5 min read
Laptop screen showing an email inbox with file attachments
Phishing & Social EngineeringThreat Intelligence

SVG Attachment Phishing Surges Fifty-Fold, Research Finds

New 2026 research shows malicious SVG attachments have grown fifty-fold, becoming the third most common malicious attachment type. Here is why an image file can phish you - and what to change in your filters, policies and simulations.

Rachel Andersen·8/19/2026·5 min read
HR and IT team reviewing an automated training enrollment plan
Compliance & RegulationsProduct Updates

Automated Recurring Training Enrollment for Compliance

Compliance frameworks expect regular, evidenced security training - but manual re-enrollment does not scale. empowsec automation rules enroll new hires automatically and re-run courses every 3, 6, 12 or 24 months, hands-off.

Rachel Andersen·8/14/2026·5 min read
Managing plans, seats, and billing
For MSPs & PartnersProduct Updates

empowsec Plans, Seats, and True-Up Billing Explained

empowsec bundles features into plans, charges seat-based billing through Stripe, and reconciles seat overages with a transparent true-up process - so your organization can grow without hard blocks or billing surprises.

Rachel Andersen·8/2/2026·8 min read
Managing a custom training video library
For MSPs & PartnersProduct Updates

Premium Video Library for Resellers: Train at Scale

empowsec's premium reseller video library lets MSPs upload, manage, and deliver their own branded training videos - with interactive quiz-style questions, multi-language support, a publish/retire workflow, and CDN delivery to client companies.

Rachel Andersen·7/25/2026·6 min read
White-labeling the platform on a custom domain
For MSPs & PartnersProduct Updates

Your Brand, Your Domain: empowsec Reseller White-Label

empowsec's reseller white-label capability lets MSPs and resellers fully rebrand the platform - logo, favicon, colors, and theme - and serve it from their own custom domain so the platform becomes their own product in the eyes of every client.

Rachel Andersen·7/23/2026·5 min read
An MSP managing multiple client companies
For MSPs & PartnersProduct Updates

One Console, Many Clients: The empowsec MSP Portal

empowsec gives resellers and MSPs a single management console to provision companies, allocate seats, control feature access, and report across every client - making it practical to deliver professional security awareness training at scale.

Rachel Andersen·7/21/2026·5 min read
Employee looking at a concerning email on their phone in a calm office setting
Phishing & Social EngineeringSecurity Awareness Tips

Sextortion Emails: It Is Almost Always an Empty Bluff

A threatening email claims to have webcam footage and demands Bitcoin — and it even quotes one of your old passwords. Here is why these extortion scams are almost always empty bluffs, and how to help employees respond calmly.

Rachel Andersen·6/21/2026·7 min read
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