
Help Desk Social Engineering: Scattered Spider's Front Door
Scattered Spider doesn't hack your MFA — it calls your help desk and talks an agent into resetting it. Here's how help desk social engineering works and how to lock the door.
Security awareness tips, industry news, and product updates.

Scattered Spider doesn't hack your MFA — it calls your help desk and talks an agent into resetting it. Here's how help desk social engineering works and how to lock the door.

Attackers can now clone an executive's voice from three seconds of audio and join a video call as a synthetic colleague. Here's how deepfake CEO fraud works and how to stop it.

ClickFix tricks users into pasting a malicious command into their own computer under the guise of a CAPTCHA or 'fix this error' prompt. Here's why it bypasses your filters and how to train against it.

The FBI is warning fans that criminals are spoofing FIFA's ticketing site ahead of the 2026 World Cup. Here is why event-themed lures land in employee inboxes and how to train your team to spot them.

Bitdefender's Operation Road Trap research shows how toll, parking, and traffic-fine smishing has scaled across countries. Here is what employees and security teams should watch for.

A Chinese national posed as U.S.-based researchers for years, using spear-phishing emails to trick NASA employees and military personnel into handing over restricted aerospace software. The case is a masterclass in why identity verification matters.

Cybercriminals are spoofing Paperless Post, Evite, and Punchbowl to send fake party invitations that exploit your fear of missing out. Here's how the scam works and how to protect yourself.

QR code phishing has evolved far beyond a simple scan-and-steal. Split codes, Unicode fakes, CAPTCHA gates, and state-sponsored campaigns are rewriting the rulebook — and most security stacks still can't read a QR code.

A new criminal toolkit called ATHR bundles AI voice agents, phishing emails, and real-time credential harvesting into a single browser-based platform. Here's how vishing-as-a-service is reshaping social engineering and what your organization can do about it.

Hackers breached Booking.com and are already using stolen reservation data to launch hyper-targeted phishing attacks via email, WhatsApp, and phone. Here's what organizations need to know and how to prepare employees for these real-world social engineering tactics.

The FBI just took down a global phishing-as-a-service platform responsible for $20 million in fraud. Here's what this operation reveals about modern phishing threats and why workforce education is the most effective countermeasure.

Most successful phishing attacks exploit just a handful of psychological triggers. Here are the five red flags your team needs to spot before clicking.